Next level guest experiences

Interpret and service hotel guest needs with chat and artificial intelligence.

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a pleasant experience

Good experiences aren't just for your guests. Your team will love Akia.

Our Amazing Clients

Join the ranks of hotels who also discovered the next best thing.

Stay Connected

The modern guest experience.

The modern traveler is becoming more technologically adept. Reach them, and let them reach you, using the apps they already have installed on their phones.

Direct Bookings

Unlimited bookings for 0% commission

Our consumer product will periodically send you bookings to finalize over text messaging. Hotels enrolled in our program will receive an unlimited number of these bookings at no cost.


No Upfront Costs

Absolutely free to start. No pricy hardware costs. No complicated software installs.


Unlimited Messaging

No ‚Äúlimit anxiety‚ÄĚ on number of messages, so you can always offer the best experience.



Akia is accessible anywhere over the web. No need to maintain servers or version upgrades.

Rest Easy

Stay notified.

In addition to your team being immediately notified of new requests, our SLA breach technology will help you keep them accountable.

Notifications are old news. Akia isn't shy about texting or calling your team when there are guests waiting.


Let the numbers tell the story.

3 min

response time


CSAT improvement


Guests respond


Texts Read

Achieve Your Goals

Hear what they have to say.

With 97% of messages read within three minutes, guests are sure to see what you have to say, and provide feedback when necessary.

Use text messages to remind your happy guests to leave you a review. Or take the opportunity to learn what could have gone better using a more private form of communication.

The Akia team have been so great to work with. It's obvious guest experiences are a priority for them with how easy it has been to keep my team accountable.

Jordan Buckley, VP of Operations

Paramount Hotels

The system has been really intuitive. It's really easy to see when it needs my attention, otherwise it doesn't bother me at all. It's been great to have when the front desk gets really busy.

Susan Huang, Front Desk Supervisor

Herbert Hotel

Free Trial & Pricing

Provide your email address and our account team will reach out to help you get started.

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