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Case Study

Dylan Hotel

Dylan Hotel discovered a new way to service their international guests using Akia's WhatsApp integration.


Cashawna Creary

Guest Services

Akia is making the guest feel like I'm tailor-made for them. Especially with international guests, when I got a message back in French for the first time, it was automatically translated. And when it sent my reply back in French, I was like "this is amazing."
Here's a quick look at the engagement we drive for Dylan Hotel.
Engaged Guests
(per guest)
International Conversations
(over WhatsApp)

WhatsApp Integration

Akia has the ability to send messages to foreign guests via WhatsApp. This allows our hotels who see a lot of international travelers to also stay connected with their guests in a familiar way.

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Drive direct bookings and improved guest experiences with your property today.

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