The modern traveler is becoming more technologically adept. Reach them, and let them reach you, using the apps they already have installed on their phones.
Use artificial intelligence to identify missing revenue opportunities due to resource constraints. Ask us how you can also apply this technology to your phone calls.
Whether a new hire or just a quick review, our training videos are always accessible to anyone on the platform. Ask us about our on-site training options.
Absolutely free to start. No pricy hardware costs. No complicated software installs.
No “limit anxiety” on number of messages, so you can always offer the best experience.
Akia is accessible anywhere over the web. No need to maintain servers or version upgrades.
In addition to your team being immediately notified of new requests, our SLA breach technology will help you keep them accountable.
Notifications are old news. Akia isn't shy about texting or calling your team when there are guests waiting.
With 97% of messages read within three minutes, guests are sure to see what you have to say, and provide feedback when necessary.
Use text messages to remind your happy guests to leave you a review. Or take the opportunity to learn what could have gone better using a more private form of communication.
Jordan Buckley, VP of Operations
Susan Huang, Front Desk Supervisor
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