The modern traveler is becoming more technologically adept. Reach them, and let them reach you, using the apps they already have installed on their phones.
Studies show that guest satisfaction and NPS correlate with the number of staff touch points.
Maximize reputation scores by scheduling polite check-ins to ensure your guests are at their happiest.
Absolutely free to start. No pricy hardware costs. No complicated software installs.
No “limit anxiety” on number of messages, so you can always offer the best experience.
Akia is accessible anywhere over the web. No need to maintain servers or version upgrades.
In addition to your team being immediately notified of new requests, our SLA breach technology will help you keep them accountable.
Notifications are old news. Akia isn't shy about texting or calling your team when there are guests waiting.
With 97% of messages read within three minutes, guests are sure to see what you have to say, and provide feedback when necessary.
Use text messages to remind your happy guests to leave you a review. Or take the opportunity to learn what could have gone better using a more private form of communication.
Jordan Buckley, VP of Operations
Susan Huang, Front Desk Supervisor
Schedule some time here and a representative will reach out to get you and your team set up.